PMP®高頻錯題（19）
分享到微信
高頻錯題（19）
1、 [單選] 在項目測試期間，識別到多個缺陷。由于團隊還在解決積壓的缺陷，測試將會超支的風險現在已經增加。 項目經理應該怎么做？
During project testing,numerous defects are identifieSince a backlog of defects is already being addressed by the team,the risk that testing will overrun has now increase What should the project manager do?
A：將該問題上報給項目發(fā)起人
Escalate the issue to the project sponsor.
B：采用沖突管理技術來審查和確定缺陷的優(yōu)先級
Adopt conflict management techniques to review and prioritize defects.
C：提交變更請求來解決缺陷
Submit change requests to resolve the defects.
D：請求額外的資源來處理缺陷積壓
Request additional resources to work on the defect backlog.
正確答案：C 你的答案：B
解析：PMBOK11.7.3.2 變更請求。監(jiān)督風險的輸出-變更請求，可以通過提交變更請求來解決缺陷問題。
2、 [單選] 在準備狀態(tài)報告時,項目經理發(fā)現完工估算(EAC)高于完工預算(BAC)。項目經理下一步應該做什么?
While preparing a status report,a project manager discovers that the estimate at completion(EAC)is more than the budget at completion(BAC).What should the project manager do next?
A：將問題升級上報給項目發(fā)起人
Escalate it to the project sponsor.
B：減少范圍,以符合BAC
Reduce the scope to meet the BA
C：評估并在風險登記冊中記錄該風險
Assess it and record it in the risk register.
D：與團隊開會,以解決該問題
Meet with the team to address the issue.
正確答案：C 你的答案：D
解析：參見PMBOK第6版11.2.3 識別風險：輸出 11.2.3.1 風險登記冊 風險登記冊記錄已識別單個項目風險的詳細信息。隨著實施定性風險分析、規(guī)劃風險應對、實施風險應對和監(jiān)督風險等過程的開展，這些過程的結果也要記進風險登記冊。
3、 [單選] 一個至關重要的項目增加了一個新的相關方。該相關方與每位團隊成員聯(lián)系，以獲取有關項目目標和狀態(tài)的信息。項目經理應該如何為該相關方提供這些信息？
A crucial important project adds a new stakeholder,This stakeholder approaches each team member to obtain information about the project’s objectives and status, what should the project manager do to provide the stakeholder with this information ?
A：邀請該相關方參加定期的項目狀態(tài)會議
Invite the stakeholder to regular project status meetings
B：將項目章程通過電子郵件發(fā)送給該相關方，然后通過電話跟進
Email the project charter to the stakeholder then follow up with a phone call
C：要求該相關方與職能經理和項目發(fā)起人交談
Ask the stakeholder to speak with the functional manager and project sponsor
D：確保該相關方從團隊成員那里收到所有必要的信息
Ensure that the stakeholder receives all required information from team members
正確答案：A 你的答案：B
解析：PMBOK10.3 監(jiān)督溝通，相關方直接向成員索取信息，對項目會有負面影響，因此是相關方問題。但題目問如何提供信息，又屬于溝通問題。排除法，A正確。
4、 [單選] 一個分包商雖然工作速度非常快,但卻未能完成項目可交付成果的正式驗收程序?？蛻舻馁|量團隊檢查了可交付成果,并創(chuàng)建了一份很長的缺陷清單。若要避免這個問題,項目經理應該事先做什么?
A subcontractor,working at a very fast pace,falls to complete official acceptance procedures for project deliverables.The client's team inspects thedeliverables and creates a long list of defects.What should the project manager have done to avoid this?
A：經常與客戶舉行狀態(tài)會議
Held frequent status meetings with the client.
B：讓一個內部質量團隊檢查可交付成果
Had an internal quality team check the deliverables.
C：實施質量管理計劃
Implemented a quality management plan.
D：要求客戶提供原型
Requested a prototype from the client.
正確答案：C 你的答案：B
解析：為了保證質量水平，需要有完整的質量管理計劃。PMBOK 8.1.3.1 質量管理計劃是項目管理計劃的組成部分，描述如何實施適用的政策、程序和指南以實現質量目標。它描述了項目管理團隊為實現一系列項目質量目標所需的活動和資源。B只關注檢查結果，不能保證避免質量問題。A舉行會議，不一定能暴露出質量問題。
5、 [單選] 公司正在開發(fā)一些新產品，在測試階段，客戶發(fā)現該產品的一個嚴重缺陷。項目經理應該使用什么來確定合適的解決方案？
A company is developing a new produci.During the testing stage,customers identify a serious defect with it. What should the project manager use to determine an appropriate solution?
A：因果圖
Cause-and-effect diagram
B：六西格瑪
Six Sigma
C：專家判斷
Expert judgement
D：面向X的設計
Design for X
正確答案：A 你的答案：B
解析：參考答案：A 解析：修復缺陷，要先找根本原因。
6、 [單選] 客戶需要批準的產品指南，以便在新的站點實施已完成的項目解決方案。但是，客戶卻無法實施解決方案，因為可交付成果不能按照已批準需求的規(guī)范執(zhí)行。 若要避免這個問題，項目經理應該事先做什么？
Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?
A：完成統(tǒng)計抽樣分析
To complete the statistical sampling analysis
B：應用質量檢查
To use the quality check
C：執(zhí)行質量審計
To perform the quality audit
D：核實變更
To verify changes
正確答案：C 你的答案：B
解析：參考答案：C 解析：題目強調了“避免”，考管理質量（質量保證），只有C是管理質量（質量保證）工具。
7、 [單選] 一家組織在一個發(fā)展中國家啟動一個大型項目。項目經理同時也是當地的一位相關方，非常支持這個項目。在項目執(zhí)行期間，該項目經理調到另一個國家工作，新項目經理對該項目的支持較少，因為使用了許多專注于其他日常職責的當地資源。項目經理應該審查哪份文件？
An organization initiates a large project in a developing country. The project manager, who is also the local stakeholder, is very supportive of this project. During project execution, the project manager is transferred to another country. The new project manager is less supportive of the project because it uses many local resources that could be focusing on other daily responsibilities. What document should the project manager review?
A：組織過程資產
Organizational process assets
B：相關方參與評估矩陣
Stakeholder engagement assessment matrix
C：項目管理計劃
Project management plan
D：相關方參與計劃
Stakeholder engagement plan
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK（6）P521-13.2.2.5相關方參與度評估矩陣用于將相關方當前參與水平與期望參與水平進行比較。
8、 [單選] 一位相關方經常錯過計劃每兩周舉行一次的相關方會議。項目經理首先應該怎么做？
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?
A：開始記錄每兩周舉行一次的會議，并與所有預期的與會者分享記錄
Start recording the biweekly meetings , and share the recordings with all the intended attendees.
B：請項目發(fā)起人與該相關方進行交涉
Ask the project sponsor to intervene with the stakeholder.
C：與該相關方會面，討論其未能參加會議的問題
Meet with the stakeholder to discuss his failure to attend meetings.
D：審查相關方參與評估矩陣，以了解該相關方的參與程度
Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P521-13.2.2.5相關方參與度評估矩陣用于將相關方當前參與水平與期望參與水平進行比較。
9、 [單選] 項目團隊正在研究一個項目的新批準范圍，監(jiān)管團隊在變更方面提供的意見是不可或缺的。但是，該團隊發(fā)現監(jiān)管部門未被列為項目相關方。 項目經理下一步應該怎么做？
A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change. However, the team discovers that the regulatory department was not listed as a project stakeholder. What should the project manager do next?
A：指示項目團隊確認是否需要進行這項變更
Instruct the project team to verify the need for this change.
B：創(chuàng)建一項新的變更請求并確保監(jiān)管團隊參與這個過程
Create a new change request and ensure that the regulatory team is involved in the process.
C：收集監(jiān)管團隊的進一步意見,并更新現有變更請求以反映新信息
Gather further input from the regulatory team and update the existing change request to reflect the new information.
D：確保監(jiān)管團隊包含在變更控制委員(CCB) 中
Ensure that the regulatory team is included in the change control boar
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK(6) 4.6 整體變更控制。監(jiān)管部門作為不可或缺的關鍵方未被列為項目相關方，需要采取變更請求進行變更。
10、 [單選] 一位經驗豐富的項目經理加入了一個已經執(zhí)行六個月的項目。在與相關方的第一次會議期間，項目經理了解到客戶擔心他們的期望沒有得到滿足。 項目經理應該查閱哪一份文件來解決這個問題？
An experienced project manager joins a project that has been ongoing for six months.During their first meeting with stakeholder, the project manager learns of a customer concern that their expectations are not being met. What should the project manager refer to address this concern?
A：項目章程
Project charter
B：假設日志
Assumption log
C：范圍管理計劃
Scope management plan
D：相關方參與計劃
Stakeholder engagement plan
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P522-13.2.3.1屬于相關方問題，根據相關參與計劃來解決。
11、 [單選] 一名新項目經理加入一個正在執(zhí)行中的項目。該項目經理不清楚哪些環(huán)境因素可能影響向關鍵相關方進行有效的信息報告。 項目經理應該查閱下列哪份文件來了解這些影響？
A new project manager joins a project in progress. The project manager is unclear about what environmental factors may impact effective information reporting to key stakeholders. What should the project manager referent to understand these impacts?
A：溝通管理計劃
Communications management plan
B：相關方參與計劃
Stakeholder engagement plan
C：采購管理計劃
Procurement management plan
D：風險管理計劃
Risk management plan
正確答案：B 你的答案：A
解析：參考答案：B 解析：PMBOK（6）P516-13.2規(guī)劃相關方參與。注意題干的描述是了解能夠影響到相關方的因素，而不是強調的信息。
————————————————
版權聲明：本文為CSDN博主「LK_Tracking」的原創(chuàng)文章，遵循CC 4.0 BY-SA版權協(xié)議，轉載請附上原文出處鏈接及本聲明。
原文鏈接：https://blog.csdn.net/weixin_40039983/article/details/108405385
1、 [單選] 在項目測試期間，識別到多個缺陷。由于團隊還在解決積壓的缺陷，測試將會超支的風險現在已經增加。 項目經理應該怎么做？
During project testing,numerous defects are identifieSince a backlog of defects is already being addressed by the team,the risk that testing will overrun has now increase What should the project manager do?
A：將該問題上報給項目發(fā)起人
Escalate the issue to the project sponsor.
B：采用沖突管理技術來審查和確定缺陷的優(yōu)先級
Adopt conflict management techniques to review and prioritize defects.
C：提交變更請求來解決缺陷
Submit change requests to resolve the defects.
D：請求額外的資源來處理缺陷積壓
Request additional resources to work on the defect backlog.
正確答案：C 你的答案：B
解析：PMBOK11.7.3.2 變更請求。監(jiān)督風險的輸出-變更請求，可以通過提交變更請求來解決缺陷問題。
2、 [單選] 在準備狀態(tài)報告時,項目經理發(fā)現完工估算(EAC)高于完工預算(BAC)。項目經理下一步應該做什么?
While preparing a status report,a project manager discovers that the estimate at completion(EAC)is more than the budget at completion(BAC).What should the project manager do next?
A：將問題升級上報給項目發(fā)起人
Escalate it to the project sponsor.
B：減少范圍,以符合BAC
Reduce the scope to meet the BA
C：評估并在風險登記冊中記錄該風險
Assess it and record it in the risk register.
D：與團隊開會,以解決該問題
Meet with the team to address the issue.
正確答案：C 你的答案：D
解析：參見PMBOK第6版11.2.3 識別風險：輸出 11.2.3.1 風險登記冊 風險登記冊記錄已識別單個項目風險的詳細信息。隨著實施定性風險分析、規(guī)劃風險應對、實施風險應對和監(jiān)督風險等過程的開展，這些過程的結果也要記進風險登記冊。
3、 [單選] 一個至關重要的項目增加了一個新的相關方。該相關方與每位團隊成員聯(lián)系，以獲取有關項目目標和狀態(tài)的信息。項目經理應該如何為該相關方提供這些信息？
A crucial important project adds a new stakeholder,This stakeholder approaches each team member to obtain information about the project’s objectives and status, what should the project manager do to provide the stakeholder with this information ?
A：邀請該相關方參加定期的項目狀態(tài)會議
Invite the stakeholder to regular project status meetings
B：將項目章程通過電子郵件發(fā)送給該相關方，然后通過電話跟進
Email the project charter to the stakeholder then follow up with a phone call
C：要求該相關方與職能經理和項目發(fā)起人交談
Ask the stakeholder to speak with the functional manager and project sponsor
D：確保該相關方從團隊成員那里收到所有必要的信息
Ensure that the stakeholder receives all required information from team members
正確答案：A 你的答案：B
解析：PMBOK10.3 監(jiān)督溝通，相關方直接向成員索取信息，對項目會有負面影響，因此是相關方問題。但題目問如何提供信息，又屬于溝通問題。排除法，A正確。
4、 [單選] 一個分包商雖然工作速度非常快,但卻未能完成項目可交付成果的正式驗收程序?？蛻舻馁|量團隊檢查了可交付成果,并創(chuàng)建了一份很長的缺陷清單。若要避免這個問題,項目經理應該事先做什么?
A subcontractor,working at a very fast pace,falls to complete official acceptance procedures for project deliverables.The client's team inspects thedeliverables and creates a long list of defects.What should the project manager have done to avoid this?
A：經常與客戶舉行狀態(tài)會議
Held frequent status meetings with the client.
B：讓一個內部質量團隊檢查可交付成果
Had an internal quality team check the deliverables.
C：實施質量管理計劃
Implemented a quality management plan.
D：要求客戶提供原型
Requested a prototype from the client.
正確答案：C 你的答案：B
解析：為了保證質量水平，需要有完整的質量管理計劃。PMBOK 8.1.3.1 質量管理計劃是項目管理計劃的組成部分，描述如何實施適用的政策、程序和指南以實現質量目標。它描述了項目管理團隊為實現一系列項目質量目標所需的活動和資源。B只關注檢查結果，不能保證避免質量問題。A舉行會議，不一定能暴露出質量問題。
5、 [單選] 公司正在開發(fā)一些新產品，在測試階段，客戶發(fā)現該產品的一個嚴重缺陷。項目經理應該使用什么來確定合適的解決方案？
A company is developing a new produci.During the testing stage,customers identify a serious defect with it. What should the project manager use to determine an appropriate solution?
A：因果圖
Cause-and-effect diagram
B：六西格瑪
Six Sigma
C：專家判斷
Expert judgement
D：面向X的設計
Design for X
正確答案：A 你的答案：B
解析：參考答案：A 解析：修復缺陷，要先找根本原因。
6、 [單選] 客戶需要批準的產品指南，以便在新的站點實施已完成的項目解決方案。但是，客戶卻無法實施解決方案，因為可交付成果不能按照已批準需求的規(guī)范執(zhí)行。 若要避免這個問題，項目經理應該事先做什么？
Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?
A：完成統(tǒng)計抽樣分析
To complete the statistical sampling analysis
B：應用質量檢查
To use the quality check
C：執(zhí)行質量審計
To perform the quality audit
D：核實變更
To verify changes
正確答案：C 你的答案：B
解析：參考答案：C 解析：題目強調了“避免”，考管理質量（質量保證），只有C是管理質量（質量保證）工具。
7、 [單選] 一家組織在一個發(fā)展中國家啟動一個大型項目。項目經理同時也是當地的一位相關方，非常支持這個項目。在項目執(zhí)行期間，該項目經理調到另一個國家工作，新項目經理對該項目的支持較少，因為使用了許多專注于其他日常職責的當地資源。項目經理應該審查哪份文件？
An organization initiates a large project in a developing country. The project manager, who is also the local stakeholder, is very supportive of this project. During project execution, the project manager is transferred to another country. The new project manager is less supportive of the project because it uses many local resources that could be focusing on other daily responsibilities. What document should the project manager review?
A：組織過程資產
Organizational process assets
B：相關方參與評估矩陣
Stakeholder engagement assessment matrix
C：項目管理計劃
Project management plan
D：相關方參與計劃
Stakeholder engagement plan
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK（6）P521-13.2.2.5相關方參與度評估矩陣用于將相關方當前參與水平與期望參與水平進行比較。
8、 [單選] 一位相關方經常錯過計劃每兩周舉行一次的相關方會議。項目經理首先應該怎么做？
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?
A：開始記錄每兩周舉行一次的會議，并與所有預期的與會者分享記錄
Start recording the biweekly meetings , and share the recordings with all the intended attendees.
B：請項目發(fā)起人與該相關方進行交涉
Ask the project sponsor to intervene with the stakeholder.
C：與該相關方會面，討論其未能參加會議的問題
Meet with the stakeholder to discuss his failure to attend meetings.
D：審查相關方參與評估矩陣，以了解該相關方的參與程度
Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P521-13.2.2.5相關方參與度評估矩陣用于將相關方當前參與水平與期望參與水平進行比較。
9、 [單選] 項目團隊正在研究一個項目的新批準范圍，監(jiān)管團隊在變更方面提供的意見是不可或缺的。但是，該團隊發(fā)現監(jiān)管部門未被列為項目相關方。 項目經理下一步應該怎么做？
A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change. However, the team discovers that the regulatory department was not listed as a project stakeholder. What should the project manager do next?
A：指示項目團隊確認是否需要進行這項變更
Instruct the project team to verify the need for this change.
B：創(chuàng)建一項新的變更請求并確保監(jiān)管團隊參與這個過程
Create a new change request and ensure that the regulatory team is involved in the process.
C：收集監(jiān)管團隊的進一步意見,并更新現有變更請求以反映新信息
Gather further input from the regulatory team and update the existing change request to reflect the new information.
D：確保監(jiān)管團隊包含在變更控制委員(CCB) 中
Ensure that the regulatory team is included in the change control boar
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK(6) 4.6 整體變更控制。監(jiān)管部門作為不可或缺的關鍵方未被列為項目相關方，需要采取變更請求進行變更。
10、 [單選] 一位經驗豐富的項目經理加入了一個已經執(zhí)行六個月的項目。在與相關方的第一次會議期間，項目經理了解到客戶擔心他們的期望沒有得到滿足。 項目經理應該查閱哪一份文件來解決這個問題？
An experienced project manager joins a project that has been ongoing for six months.During their first meeting with stakeholder, the project manager learns of a customer concern that their expectations are not being met. What should the project manager refer to address this concern?
A：項目章程
Project charter
B：假設日志
Assumption log
C：范圍管理計劃
Scope management plan
D：相關方參與計劃
Stakeholder engagement plan
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P522-13.2.3.1屬于相關方問題，根據相關參與計劃來解決。
11、 [單選] 一名新項目經理加入一個正在執(zhí)行中的項目。該項目經理不清楚哪些環(huán)境因素可能影響向關鍵相關方進行有效的信息報告。 項目經理應該查閱下列哪份文件來了解這些影響？
A new project manager joins a project in progress. The project manager is unclear about what environmental factors may impact effective information reporting to key stakeholders. What should the project manager referent to understand these impacts?
A：溝通管理計劃
Communications management plan
B：相關方參與計劃
Stakeholder engagement plan
C：采購管理計劃
Procurement management plan
D：風險管理計劃
Risk management plan
正確答案：B 你的答案：A
解析：參考答案：B 解析：PMBOK（6）P516-13.2規(guī)劃相關方參與。注意題干的描述是了解能夠影響到相關方的因素，而不是強調的信息。
————————————————
版權聲明：本文為CSDN博主「LK_Tracking」的原創(chuàng)文章，遵循CC 4.0 BY-SA版權協(xié)議，轉載請附上原文出處鏈接及本聲明。
原文鏈接：https://blog.csdn.net/weixin_40039983/article/details/108405385
信管網訂閱號
信管網視頻號
信管網抖音號
溫馨提示：因考試政策、內容不斷變化與調整，信管網網站提供的以上信息僅供參考，如有異議，請以權威部門公布的內容為準！
信管網致力于為廣大信管從業(yè)人員、愛好者、大學生提供專業(yè)、高質量的課程和服務，解決其考試證書、技能提升和就業(yè)的需求。
信管網軟考課程由信管網依托10年專業(yè)軟考教研傾力打造，教材和資料參編作者和資深講師坐鎮(zhèn)，通過深研歷年考試出題規(guī)律與考試大綱，深挖核心知識與高頻考點，為學員考試保駕護航。面授、直播＆錄播，多種班型靈活學習，滿足不同學員考證需求，降低課程學習難度，使學習效果事半功倍。
相關內容
| 發(fā)表評論 查看完整評論 | |
報考條件查詢
考試新手指南
學習計劃攻略
精華備考資料
案例論文干貨
章節(jié)模擬試題
免費試聽課程
推薦文章
信管網APP下載
考試信息推送